Meta support assistant

Get help for your device and games, or connect to our support team.

Wi-Fi and accessories

Fix your Wi-Fi or network issue

Stop Meta Portal calls from dropping

Check your Wi-Fi signal on your Meta Portal

Help your Meta Portal find or connect to Wi-Fi

Troubleshoot your accessories

Charge your Meta Portal Go

How your Meta Portal Go handles overheating

Fix issues with your Meta Portal TV remote

How your Meta Portal Go battery works

Pair your replacement Meta Portal TV remote

Still need help?

Tell us what you need support with and we’ll find the best solution for you.