Change Management

70% of change initiatives fail. (And it's rarely because the idea was bad.) Here's what actually kills transformation: You picked the wrong change model for the job. It's like performing surgery with a hammer. Sure, you're using a tool. But it's the wrong one. I've watched brilliant CEOs tank their companies this way: Using individual coaching (ADKAR) for company-wide transformation. Result: 200 people change. 2,000 don't. Running a massive 8-step program for a simple process fix. Result: 6 months wasted. Team exhausted. Nothing changes. Forcing top-down mandates when they needed subtle nudges. Result: Rebellion. Resentment. Resignation letters. Here's what nobody tells you about change: The size of your change determines your approach. Real examples from the field: 💡 Startup pivoting product: → Used Lewin's 3-stage (unfreeze old way, change, refreeze) → 3 months. Clean transition. Team aligned. 💡 Enterprise going digital: → Used Kotter's 8-step process → Created urgency first. Built coalition. Enabled action. → 18 months later: $50M in new revenue. 💡 Sales team adopting new CRM: → Used Nudge Theory → Made old system harder to access → Put new system as browser homepage → 95% adoption in 2 weeks. Zero complaints. The expensive truth: Wrong model = wasted months + burned budgets + broken trust Right model = faster adoption + sustained results + energized teams Warning signs you're using the wrong model: • High activity, low progress • People comply but don't commit • Changes revert within weeks • Energy drops as you push harder • "This too shall pass" becomes the motto Match your medicine to your ailment: Small behavior change? Nudge it. Individual performance? ADKAR it. Cultural shift? Influence it. Full transformation? Kotter it. Enterprise overhaul? BCG it. Stop treating every change like a nail. Start choosing the right tool for the job. Your next change initiative depends on it. Your team's trust demands it. Your company's future requires it. Save this. Share it with your leadership team. Because the next time someone says "people resist change," you'll know the truth: People don't resist change. They resist the wrong approach to change. P.S. Want a PDF of my Change Management cheat sheet? Get it free: https://lnkd.in/dv7biXUs ♻️ Repost to help a leader in your network. Follow Eric Partaker for more operational insights. — 📢 Want to lead like a world-class CEO? Join my FREE TRAINING: "The 8 Qualities That Separate World-Class CEOs From Everyone Else" Thu Jul 3rd, 12 noon Eastern / 5pm UK time https://lnkd.in/dy-6w_rx 📌 The CEO Accelerator starts July 23rd. 20+ Founders & CEOs have already enrolled. Learn more and apply: https://lnkd.in/dwndXMAk

Louder for the people at the back 🎤 Many organisations today seem to have shifted from being institutions that develop great talent to those that primarily seek ready-made talent. This trend overlooks the immense value of individuals who, despite lacking experience, possess a great attitude, commitment, and a team-oriented mindset. These qualities often outweigh the drawbacks of hiring experienced individuals with a fixed and toxic mindset. The best organisations attract talent with their best years ahead of them, focusing on potential rather than past achievements. Let’s be clear this is more about mindset and willingness to learn and unlearn as apposed to age. To realise the incredible potential return, organisations must commit to creating an environment where continuous development is possible. This requires a multi-faceted approach: 1. Robust Training Programmes: Employers should invest in comprehensive training programmes that equip employees with the necessary skills for their roles. This includes on-the-job training, mentorship programmes, online courses, and workshops. 2. Redefining Hiring Criteria: Organisations should revise their hiring criteria to focus more on candidates’ potential and willingness to learn rather than solely on prior experience or formal qualifications. Behavioural interviews, aptitude tests, and probationary periods can help assess a candidate's ability to learn and adapt. 3. Partnerships with Educational Institutions: Companies can collaborate with educational institutions to design curricula that align with industry needs. Apprenticeship programmes, internships, and cooperative education can bridge the gap between academic learning and practical job skills. 4. Lifelong Learning Culture: Encouraging a culture of lifelong learning within organisations is crucial. Employers should provide ongoing education opportunities and support for professional development. This includes continuous skills assessment and access to resources for upskilling and reskilling. 5. Inclusive Recruitment Practices: Employers should implement inclusive recruitment practices that remove biases and barriers. Blind recruitment, diversity quotas, and targeted outreach programmes can help ensure that diverse candidates are given a fair chance. By implementing these measures, organisations can develop a workforce that is adaptable, innovative, and resilient, ensuring sustainable success and growth.

Introducing the Music Tech Ownership Ouroboros, 2025 edition ✨ The music-tech sector has come of age. What started as a relatively niche investment thesis five years ago has matured into a powerhouse market segment, drawing tens of billions in capital since 2020. For five years, we at Water & Music have been mapping these shifting power dynamics through our “Music Tech Ownership Ouroboros” — a living document that traces the complex web of investments, ownership stakes, and strategic acquisitions shaping music and tech. Our latest update adds over 30 new relationships to the map, primarily from growth investments and M&A deals in 2024. The takeaway: Private equity firms and major labels are locked in a battle for control over independent music infrastructure. As indie market share keeps climbing, owning the tech backbone is becoming as valuable as owning the actual rights. Highlights from 2024 include: - Hellman & Friedman's majority stake in Global Music Rights — making GMR the third PRO owned by a private equity firm - Virgin Music Group's acquisitions of Downtown Music ($775M), [PIAS], and Outdustry - Flexpoint Ford's growth investments in Create Music Group ($165M) and Duetti ($34M) - KKR's acquisition of Superstruct Entertainment ($1.4B) and debt financing in HarbourView Equity Partners ($500M) - EQT Group and TCV's co-ownership of Believe (alongside CEO Denis Ladegaillerie), as part of taking Believe private - Vinyl Group's acquisitions of Serenade, Mediaweek Australia, Funkified Events, and Concrete Playground Link to the full interactive chart with sources is in the comments. Would love to hear what you think, and if any of these deals feel particularly standout or surprising to you! #musicbusiness #musicindustry #musictech #privateequity #musicinvestment #musicrights

Most change models focus on systems, structures, and processes. The ADKAR model reminds us that real change happens through people. Change rarely fails because the strategy or the process is wrong. It fails because the human journey of change is overlooked. People are expected to adopt new ways of thinking and working without being guided through what that actually requires. ADKAR captures that journey in a simple but profound way. It starts with AWARENESS of why change is needed. Without that, people cannot make sense of what is happening. They need to understand the reasons, the purpose, and the implications for their own work. From there comes DESIRE, the inner willingness to support and contribute to the change. This cannot be created through persuasion alone, but through involvement, trust, and meaningful dialogue. KNOWLEDGE follows as people learn what is expected of them and how to do things differently. This is where training, mentoring, and shared learning matter most. Yet knowledge alone is never enough. It must translate into ABILITY, the confidence and skill to actually perform in new ways, supported by clear goals, opportunities to practice, and a system that enables rather than obstructs. Finally, lasting change depends on REINFORCEMENT. New behavior needs to be noticed, encouraged, and recognized until it becomes the new normal. This is where leaders often move on too quickly, assuming the change is complete when people are only halfway through the process. The strength of the ADKAR model lies in its humanity. It treats change not as an event but as a process of learning and adaptation. It shows that organizational change is always a sequence of individual transitions, each of which requires attention, patience, and care. When leaders understand this, they no longer see resistance as a problem to overcome, but as a signal to listen and to engage more deeply. Real change happens when people understand, want, know, can, and keep doing something new. When that happens, change becomes culture. Which of these five steps have you overlooked most when trying to realize a change?

Want to stay motivated every single day? Borrow a strategy from Harvard. Then borrow another from stand up comedy. Together, they’re a powerhouse for momentum, motivation, and mastery. Here’s how it works: Let’s start with Harvard. Researcher Teresa Amabile studied 12,000 daily work diaries across 8 companies. She wanted to know: What truly motivates people on a day to day basis? What she found changed how we understand drive. The #1 driver of daily motivation wasn’t: Money Praise Perks It was progress. The days people made progress on meaningful work were the days they felt the best. Progress isn’t a luxury. It’s a psychological necessity. So how do we make progress feel visible especially on days when it’s not? Use a “Progress Ritual.” → At the end of the day, pause. → Write down 3 small ways you moved forward. → That’s it. No fanfare. Just ritual. This works because we rarely notice our progress in real time. It gets buried under busyness, meetings, and mental noise. The act of looking back gives your brain the reward it needs to keep going. Momentum builds from meaning. Now let’s add some comedy. Young Jerry Seinfeld had one goal: write new material every day. To stay on track, he created a brilliant system. Each day he wrote, he put a big red X on his calendar. Soon, a chain of Xs formed. And here’s the key: Don’t break the chain. One red X becomes two. Two becomes ten. Ten becomes identity. Whether you’re writing, coding, or training Daily action + visual chain = long-term motivation. Summary: The Two-Part Motivation System From Harvard: Record 3 ways you made progress each day. From Seinfeld: Mark an X for each day you show up then don’t break the chain. Progress fuels purpose. Consistency fuels confidence. Apply both and you’ll stay on track especially on the tough days. Because when your days get better, your weeks get better. When your weeks get better, your months get better. When your months get better, your life gets better. It starts with one small win today.

We analyzed 4 million recruiting emails sent through Gem. Most get opened. But only 22.6% get replies. Half those replies are "thanks, but no thanks." We dug into what actually works. Here are 8 factors that drive REAL responses: 1. Strategic timing beats everything else - 8am gets 68% open rates. 4pm hits 67.3%. 10am lands at 67% - Most recruiters blast at 9am when inboxes are flooded - Avoiding peak times alone can boost your opens by 7-10% 2. Weekend outreach is criminally underused - Saturday/Sunday emails get ≥66% open rates consistently - Why? Empty inboxes. Zero competition. Candidates actually have time - Yet few recruiters send on weekends. Their loss is your gain 3. Keep messages between 101-150 words - Shorter feels spammy. Longer gets skimmed - You need exactly 10 sentences to nail the essentials - Every word beyond 150 drops performance 4. Generic templates kill response rates - Generic templates: 22% reply rate - Personalized outreach: 47% increased response rate - Even adding name + company to subject lines boosts opens by 5% 5. Subject lines need 3-9 words - Include company name + job title for highest opens - "Senior Engineer Role at [Company]" beats clever wordplay - 11+ words can work if genuinely intriguing, but why risk it? 6. The 4-stage sequence is optimal - One-off emails are dead. Send exactly 4 follow-up messages - You'll see 68% higher "interested" rates with proper sequencing - After stage 4, engagement completely flatlines. Stop there 7. Get the hiring manager involved - Having the hiring manager send ONE follow-up boosts reply rates by 50%+ - Yet most recruiters don't use this tactic - Weekend advantage: Minimal competition for attention 8. Leadership involvement is a cheat code - Role-specific timing (tech vs non-tech) matters - Technical roles: 3 of 4 best send times are weekends - Engineers check email differently than salespeople. Adjust accordingly TAKEAWAY: These aren't opinions. This is what 4 million emails tell us. Most recruiting teams are stuck in 2019 playbooks wondering why their reply rates won't budge. Meanwhile, recruiters who implement these 8 factors see dramatically better results. The data is right there. The patterns are clear. The only question is: will you actually change how you operate? Or will you keep sending the same tired emails at 9am on Tuesday? Your call.

How do you know if you're emotionally intelligent? Well, more than 10 million people have taken my emotional intelligence tests and 500 thousand have attended my trainings, so I have some pretty good data to work from. This list captures the little things that emotionally intelligent people do. And most people are surprised by the degree to which emotional intelligence comes down to the little things you do and say each day. Here's why these little things matter... 1) Emotional intelligence is about emotional pattern recognition, not just emotional awareness. It’s not enough to feel deeply—you must spot recurring emotional themes in your life (e.g., always feeling defensive with authority) and decode what they signal. Growth happens when you connect the dots over time. 2) These behaviors signal internal stability, not just kindness. Apologizing, empathizing, or forgiving may seem outward-facing, but they actually stem from a grounded inner world. You can only give others grace when you’re not ruled by your own emotional chaos. 3) Real emotional intelligence is boring in real time. There’s no drama. It’s the person who pauses, listens more than they speak, and quietly shifts behavior over time. Emotional intelligence often won’t get applause, but it builds trust like nothing else. Give the list another read. How many of the 7 things below do you do CONSISTENTLY? 7 SIGNS THAT YOU ARE EMOTIONALLY INTELLIGENT 1. You dissect your feelings You reflect on what you’re feeling and seek to understand why. You do the same for others—curiosity builds deeper connections. 2. You stay authentic Being real does not mean oversharing. You speak from your values, you mean what you say and say what you mean. 3. You practice empathy Before judging, you try to understand another person’s perspective. 4. You apologize when you are wrong Saying “I am sorry” isn’t about ego, it is about connection. You own your mistakes because relationships matter. 5. You forgive and let go Holding grudges weighs you down. You let things go, sometimes even before the other person apologizes. 6. You pause before responding You reflect on what you are feeling and seek to understand why. You do the same for others—curiosity builds deeper connections. 7. You learn from your mistakes No one is perfect. When emotions get the best of you, you reflect, identify patterns, and grow from the experience. ------ ♻️ Like, follow, and repost if this resonates. Follow Travis Bradberry and sign up for my weekly newsletter. Do you want more like this? 👇 📖 My new book, "The New Emotional Intelligence" is now 10% off on Amazon and it's already a bestseller.

Today, I want to share an incredible story that shows how the right kind of partnerships can be a game-changer in making a real difference. Vipla Foundation was set up by Mana’s mom in 1988, & ever since, Mana, Athiya, Ahan & I have remained closely involved in their mission of enriching the lives of underprivileged children & women. Their partners, Educo ONG are a global NGO with presence in 14 countries, they do some phenomenal work for the well-being & rights of children, especially the right to receive a quality education. This isn’t about endorsing Vipla or Educo, but rather about the magic that unfolds when the right kind of collaboration comes into play. Imagine this - two organisations with a shared vision of making a positive impact by ensuring every child in India has the opportunity to learn, grow & flourish. As partners since 2014, they’ve impacted the lives of over 500,000 beneficiaries through childhood care, education, inclusion & women empowerment through skilling. They’re transforming government schools, empowering teachers & bridging learning gaps through innovation & building communities that work with a sense of ownership in the education process. The kind of work that organisations like Vipla do, make them special. What gives their ambitions wings, are the right kind of partners. In that sense, Educo is just that. That’s the thing about forging new partnerships. If it’s done right, with the right people & at the right time, it can work like magic. If the fundamentals aren’t right, it’s not going get you what you want. Through my experiences, I’ve learned to look out for the following when I’m partnering with someone, Common purpose - When there’s a shared vision, sparks fly! It’s the only way to set the stage for extraordinary impact! Complementary expertise - Solo heroes may work in the films, not in real life. Find partners who can make up for your weaknesses & complement your strengths. Flexibility - Life always throws the odd bouncer at us. As partners, everyone needs to have the ability to adapt. Long-term commitment - Nothing good happens overnight. Vipla & Educo nurtured this partnership over a decade & their patience is paying off big time! Mutual empowerment - Just like your life partner, partners at work should be able to raise each other’s games. Partners thrive when there's mutual empowerment & trust. Measurable impact - Numbers don't lie! While you can enjoy working together with a shared vision, truth is the outcome should be measurable. In a world where collaboration is the new cool, I love giving the example of Vipla & Educo, who by working together have become architects of a brighter future! So, next time you're partnering with someone, tying up with an agency or a vendor, building a company or finding the right co-founder, remember to do it with the right people for the right reasons. #CollaborationForChange #SocialImpact #ChildRights #EducationMatters

Stress isn’t always about the thing itself. It’s about our relationship to it. Two leaders can face the exact same challenge — a missed deadline, a difficult board meeting, a team conflict — yet their experience of stress is entirely different. Why? Stress often has less to do with the external event and more to do with the lens through which we view it. 👉 When we label something as unbearable, it grows heavier. 👉 When we approach it as a problem to be solved, it becomes manageable. 👉 When we see it as an opportunity to grow, it can even become empowering. This distinction matters because leaders carry tremendous weight. If everything feels like a “threat,” stress compounds. But if we learn to reframe — to shift our relationship to the pressure — we not only reduce stress, we increase our capacity to lead with clarity and resilience. As an executive coach, I work with clients on this every day. Here are a few practices that make a difference: ✅ Name it clearly. → Is it the situation itself that’s stressful, or the meaning you’ve attached to it? Naming the difference is the first step in reframing. ✅ Shift the narrative. → Instead of asking “Why is this happening to me?”, try “What is this asking of me as a leader?” ✅ Control the controllable. → Stress escalates when we fixate on what’s outside our power. Refocus on the small actions you can take. ✅ Build in recovery. → Even the strongest leaders need rituals that restore — whether that’s exercise, mindfulness, or simply 10 minutes of stillness. The goal isn’t to eliminate stress. The goal is to reshape our relationship to it so it serves us, rather than overwhelms us. Coaching can help; let's chat. Book Your Coaching Discovery Call Today  ↳ https://lnkd.in/eKi5cCce Enjoy this? ♻️ Repost it to your network and follow Joshua Miller for more tips on coaching, leadership, career + mindset. #executivecoaching #leadership #mentalhealth #coachingtips #wellness

IndiGo (InterGlobe Aviation Ltd) CRISIS WASN’T IN THE SKIES. IT WAS IN THE LEADERSHIP CABIN. Three things stood out. One: Employees were left alone to face furious customers. No leader should ever let that happen. If you don’t stand by your people in a storm, don’t expect them to stand by your customers in the sun. Customer experience collapses the moment employees feel abandoned. Two: In any crisis, honesty is the only strategy that works. This time, the communication wasn’t transparent. When leaders hide the full picture, years of goodwill can disappear overnight. A crisis can earn trust, but only if you tell the truth. Three: The belief that “we are too big to be ignored” has ended more companies than competition ever has. Customers always have a choice. And if they don’t, they will create one. We shouldn’t watch the Indigo crisis like spectators. This is a reminder for every leader to build their own crisis blueprint. Because crises will come, when they do, your response becomes your reputation. There is more to business than profits. There are people, trust, and how you show up when it matters most.