Unable to send or see messages on Messenger

Copy link

If you're unable to send messages on Messenger, it may be because:

You sent a lot of messages recently.
Your messages went against our Community Standards. This may cause your account to be temporarily restricted and prevent you from replying.
There may be problems with your app, device or internet.

If you can't send messages, see messages or are getting a "No internet connection" error, try the following solutions.

Troubleshooting tips

Close your Messenger app and restart your device.
Update your Messenger app to the latest version.
Check that you're connected to a reliable Wi-Fi or internet network.
Make sure your device has enough storage space.
Make sure the person you’re replying to hasn’t deactivated or deleted their account.
Make sure you haven’t blocked the person you’re replying to and they haven’t blocked you.
If you’re replying to a group chat, make sure the other members haven’t left the conversation.

If you're blocked from sending messages, please remember:

This block is temporary.
You can still connect with your confirmed friends through the Facebook app or www.facebook.com while you're in this block by leaving comments on posts, posting on your profile or using other Facebook features.
If you can't send messages, you may also be temporarily blocked from sending friend requests.

Once your block is over, send messages and friend requests only to people you know.
Use the name you go by in everyday life to help the people you're messaging recognize you.
Learn more about our policies from our Community Standards.

If you’re seeing a different error or still having trouble after trying these tips, you can:

Yes

No

Chat with Meta AI support assistant

Resolve issues, make changes and get support in real time